Refund policy

Refund Policy

At GhostHunt.co, we strive to provide high-quality products and exceptional customer service. If your order does not meet your expectations due to damage or a manufacturing error, we are here to make it right.

Returns and Refunds
We accept returns within 30 days of delivery under the following conditions:

  • The item was received with visible damage.
  • The item has a manufacturing defect.

How to Request a Return or Refund
To initiate a return or refund:

  1. Email support@ghosthunt.co within 30 days of delivery.
  2. Include your order number, a brief description of the issue, and clear images of the product showing the damage or defect.

Evaluation and Refund Process

  • Once we receive your request, our team will review the provided details and respond within 2-3 business days.
  • If your claim is approved, we will provide instructions for returning the item and issue a refund to your original payment method once the return is processed.

Additional Notes

  • Returns must be unworn, unwashed, and in their original condition.
  • We do not accept returns for reasons unrelated to damage or manufacturing errors, such as a change of mind or incorrect sizing.

Thank you for your understanding and support of GhostHunt.co. If you have any questions or need further assistance, please don’t hesitate to reach out to us at support@ghosthunt.co.