Return & Refund Policy

We want you to love your gear. If something isn't right, we're happy to help make it right.

Return window

You have 30 days from the date of delivery to request a return. Requests made after 30 days, unfortunately, can't be accepted.

30-day love it guarantee

If you don't love it, exchange or return for free within 30 days. Items must be

• Undamaged
• Accompanied by proof of purchase (order number or receipt)

altered or damaged by the customer, including removal of tags, may not be accepted.

How to start a return

Email support@ghosthunt.co with your order number and the item(s) you'd like to return. We'll reply with return instructions.

Please wait for confirmation before sending anything back — unauthorized returns may not be processed.

Return shipping

Original shipping charges are unfortunately non-refundable.

We recommend using a tracked and insured shipping method. We can't take responsibility for returns lost or damaged in transit back to us.

Refunds

Once we receive and inspect your return, we'll send you an email to confirm. Approved refunds are issued to your original payment method within 5–10 business days. Depending on your bank or card issuer, it may take additional time for the refund to appear.

Exchanges

Need a different size or design? The fastest way is to return your original item for a refund and place a new order so you're not waiting on stock.

If you'd prefer a direct size exchange, email us and we'll arrange it based on availability.

Damaged, defective, or wrong items

If your order arrives damaged, defective, or incorrect, contact us at support@ghosthunt.co within 7 days of delivery with your order number and a few photos. We'll make it right with a free replacement or a full refund, including shipping — no need to send anything back unless we ask.

Non-returnable items

The following are final sale and can't be returned or exchanged:

• Stickers and accessories
• Gift cards
• Items marked "Final Sale" or purchased on clearance
• Limited and drop releases (where noted on the product page)

Please note: many of our tees are individually garment-dyed, so slight variations in color and wash are a natural feature of the product — not a defect.

Late or missing refunds

If you haven't received an approved refund after 10 business days, please check with your bank or card issuer first, then reach out to us at support@ghosthunt.co and we'll look into it.

Return address

Provided when you request a return — please don't ship items back without confirmation.

Questions?

Email support@ghosthunt.co, Monday–Friday, 9am–5pm Pacific Time. We're here to help.