Shipping policy

Shipping Policy

At GhostHunt.co, we aim to deliver your supernatural-themed products quickly and securely. Please review the following details about our shipping process.

1. Processing Time

  • Orders are typically processed and shipped within 1-3 business days after payment is confirmed.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods and Rates

  • We offer a variety of shipping options at checkout, with rates calculated based on your location and the weight of your order.
  • Shipping carriers may include USPS, UPS, FedEx, or other trusted providers.

3. Estimated Delivery Times

  • Delivery times vary based on your location and the chosen shipping method:
    • Standard Shipping: 5-7 business days (domestic).
    • Expedited Shipping: 2-3 business days (domestic).
    • International Shipping: 7-21 business days, depending on destination.
  • Please note that these timeframes are estimates and may vary due to carrier delays or unforeseen circumstances.
  • The above shipping options might not always be available for each purchase.

4. Shipping Destinations

  • We currently ship primarily to the U.S.
  • International customers are responsible for any customs duties, taxes, or fees imposed by their country.

5. Tracking Your Order

  • Once your order has shipped, you will receive an email with a tracking number and a link to monitor your shipment.

6. Lost, Delayed, or Damaged Packages

  • If your package is delayed or lost in transit, please contact support@ghosthunt.co, and we will assist you in resolving the issue.
  • For packages that arrive damaged, please email support@ghosthunt.co within 30 days of delivery with photos of the damage for assistance.

7. Shipping Restrictions

  • We do not ship to P.O. boxes or APO/FPO addresses.
  • Certain products may be restricted from shipping to specific locations due to local regulations.

8. Changes to Shipping Information

  • If you need to update your shipping address after placing an order, please contact us at support@ghosthunt.co as soon as possible. Address changes cannot be made once an order has shipped.

Contact Us
For questions or concerns regarding shipping, please email us at support@ghosthunt.co.

Thank you for choosing GhostHunt.co! We appreciate your support and look forward to delivering a touch of the supernatural to your doorstep.